FAQ's

Get answers to your questions on specific topics. I'm committed to providing quality questions and answers to future clients and present ones as well.

Please note that when you become a client, you will receive 100% free tech support via e-mail or phone.

What is Flash?

Flash is a popular authoring development software, usually used in web sites, for creating optimal graphic illustrations, smooth animation effects, and simple interactivity. Some common uses are: multimedia, animation, sound, video, sideshows, and web site navigation.

What are the advantages of using Flash?

There are numerous advantages in using flash. For most commercial, marketing and advertising companies, it's considered the standard in today’s generation. Flash animations are quick to download, and are of high quality. All browsers now fully support flash and the flash player is easily downloadable from any computer.

What is an E-Commerce site?

It is is essentially an online shopping store. It's built into the web site as an area for either private or public access for purchasing products that are sold.

It can be easily customized and designed to fit the company’s needs. You can track orders, batch processing, secure ordering for visitors, update and manage all products and control customer ordering details.

What do I need to do on my end to have one built?

To make it simple, just two things will be needed by the client when setting up a store. Pictures and descriptions are a must. First, obviously, you need products to sell. You will need to open a Merchant Account with a reliable bank, which will process and secure the orders. This can be done through your existing bank or set up through another. Most banks support this. Just ask them! Hint – it’s recommended to be a separate account from your main one.

Do I need any source material for my web site or logo design?

It's not necessary, but I would highly recommend it., so I won’t have to do all the work on my own. This will help speed up the work on the site, as well as saving you money. Also, by having your own material i.e. photos, movies, text, press releases, etc., it’s kept more personal for you. Hey, remember it’s your site. Only you really know what you like, so get out that old photo, and let’s put it live for everyone to see! If you got stuff from the web, just be warned, most things have a copyright on it. Don’t steel people’s ideas; it may lead to a legal battle. Plus it’s good to be original.

What are the payment methods offered?

There are 3 payment methods. One option, is that you can pay the full amount up front. The second option, is you can pay ½ the amount up front, and then pay the other ½ on completion. The third option, is the "1/3 method" (pay 1/3 up front, pay 1/3 upon the building phase with some test designs set up for your approval and the final 1/3 after site is fully complete upon approval and launched live).

How soon will I be contacted after I submit the proposal?

You will be contacted as soon as I can. Trust me, your valued business is what I thrive on. It's usually within a couple days. And in the chance I’m really busy, I'll be get back to you within a week – I promise!

If I'm not sure on a design can you provide any assistance?

Yes, of course, if you don’t know what you want, I will be more than glad to assist you with ideas and design content. I really thrive on creativity and new ideas. Working collaboratively is a big component in my design work.

How much should a web site cost?

The cost varies. If you're going with a big firm, it could run you up to $2000 - $3000 for a basic site. And, usually there are many hidden costs on top of this as well. This can go up much more with fancy components like: flash animation, video, search engine optimization.

With me, you get very affordable and unbeatable prices, that match any bargain hunter out there, while using " top of the line" building tools. I'll finish the project on a guaranteed deadline. During the building, I'll send testing pages for you for approval. I will work closely with you on design and content until you’re completely satisfied.

How much should a customized logo cost?

A logo or a graphic varies as well. Companies can charge up to $200 - $300 for simple logos. Banners can double in price from this. With my costs, I'll guarantee a competitive price for you. In addition, I'll send you many “mock ups” for your approval, until your heart's content--with no extra fees. Again, your complete satisfaction is my goal. I’m not happy unless you’re happy.

What are the elements of a web site?

There can be unlimited elements. Some common elements, that may or may not be important are: Design, Good content, Products, Contact information, Bio/About page, External links/resources, Press releases.

First, everything goes through the home page. So this should “knock your socks off.” From here, you want people to be able to navigate effortlessly throughout, gaining knowledge and the appropriate information they came for. Contact information is Vidal. You need an email and phone information if you want people to reach you. Good content is key. Not too much to bore people, just enough to get the message/s across and sell your ideas and products. Good “eye-catching photos”. Remember it’s the web, not a book. Books have tons of text. We live in a media savvy culture, so keep it visual and captivating.

I want to update my current site. Do you provide assistance?

Yes, most definitely. Whatever stage you need help at, I’ll do my best to provide the necessary service. Usually, this kind of work is referred to as “site maintenance”. In some cases, I'd need to gain some access to your current server and database. This is something I do quite often with clients -- whether after completing their site or just helping on a site from a prior design company. This could include: updating content, optimizing photos/imagery, adding new graphics/flash components and media files, re-designing page layouts and fixing html in pages (correcting code/scripts for better performance).

How do I get my own web address (aka URL or domain name)?

Getting your own web site address (also known as a URL or domain name) is easy! You could even get one for free. Just contact your ISP (Internet Service Provider). They usually offer one through your service provider and can host your site too. Many email and online companies offer them as well, like Yahoo. But, I don’t recommend this. They tend to give you a long and hard to remember domain name -- that doesn't’t look very professional.

So with this said, I'd fork out the small amount to get your own personalized one. I can help you through this or you can do it on your own. Just contact a company or get a referral. I have a few companies I use, that offer very competitive prices. Just make out a wish list of names you want and run it by them. You can even do a search online to see if one is taken.

How much for a domain name?

Purchasing, or in some cases, leasing a temporary domain name, can range in price from $5 to $10 a year. Not a bad price, huh? I would think it’s worth the investment. At the end of your lease, you can renew if you like. Usually the longer a contract is the cheaper the deal they’ll give you.

How is my site hosted? And how much does it cost?

As I mentioned above, your ISP can sometimes setup your hosting, or for a fee, give you a premium account. You can also contact companies -- best done through referrals. It's not too difficult to set-up, but a bit more involved than getting a domain name. If you like, I can help you through this. I have a few companies I use, that offer very competitive prices. As far as rates, it can be anywhere from $7 to $15 a month. If you need heavy security and firewall, or want your own server, the price can go up from here.

I want to rank high in search engines. How does that work?

This can be a huge project. Search Engines, like the major players Google and Yahoo!, have very specific guidelines on submitting sites to their databases. Guidelines like good copy writing, relevant links/traffic from other sites and building good content, all help sites become searchable for search engines. And, in order to place high in their search results, it’s important to abide by their specific guidelines.

One free thing you can do is to submit your site to their databases. This will index your site and can take a couple days to a couple of weeks.

Many companies hire SEO’s (Search Engine Optimizers) that specialize in this area. If this is important to you, I do have good tools to help put your site in high rankings, but it can take sometime and cost a bit extra $$$.

How will I be involved in the site development?

You, the client, can be as involved in the development as you wish. Some prefer to give me an initial concept and then let me run off with the project. And others, want to be in the mix every step of the way, throwing in their two cents whenever they can. Either way it’s fine. Whatever you prefer, I'll work with you on your needs. If you feel comfortable, I feel comfortable. I'll give you progress updates on a regular basis. This will include several versions and testing pages to look at and decide on.

How long does it take to develop a web site?

This can vary greatly depending on many factors. On average, a small 5 page basic site can take as little as 1 or 2 days to put up. On the other hand, a large 10-page site filled with store products could take a week or so. Some other questions you may want to ask: Does the online store have many products to sell? Are there complicated Flash sequences involved? Are there a lot of pages with heavy content? Is an extensive site map needed to show the overall site layout?

I don't know anything, where do I start?

So, you’re not sure of how to get the ball rolling, so to speak? No worries, I'll be more than happy to get you on the right track. We will have an initial consultation. I will help you target your goals. I will listen to your needs, your likes and dislikes, and come up with some sort of game plan. If you really have no ideas, I can throw out some of my favorite ideas and designs, and try to get you thinking and inspired. Remember, I want to guarantee your complete satisfaction.


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